Refund policy
At Kormelia, customer satisfaction is important to us.
Return Period
Items can be returned within 30 days after delivery.
Return Conditions
To be eligible for a return:
• Items must be unused and unworn
• Items must be in original packaging
• Proof of purchase is required
We reserve the right to refuse returns that do not meet these conditions.
Non-Refundable Items
• Final sale items
• Gift cards
• Items damaged due to misuse
Return Process
To request a return, please contact us first:
Please include:
• Order number
• Reason for return
• Photos (if item is damaged or incorrect)
Returns without prior approval may not be accepted.
Refunds
Once your return is received and inspected:
• Refunds will be issued to the original payment method
• Processing time: 5–10 business days
• Shipping fees are non-refundable unless the issue is caused by us